Based on clear information, simple operation, and relevance to daily use, Lok Kei & Co. has carefully selected the Cocoon Apothecary Sweet Orange Exfoliating Cleanser, which is a facial cleansing product. Before purchasing, users or caregivers should jointly verify the specifications.
Product Highlights
- Cocoon Apothecary facial cleansing product, retaining original factory style and specification options
- Page lists original factory images, options, and direct shipping arrangement from Canada, convenient for verification before placing an order
- Page lists original factory images, options, and direct shipping arrangement from Canada, convenient for verification before placing an order
Original English Name
Sweet Orange Exfoliating Cleanser
Style and Specification Options
- Size/Specification: 100 ml/3.3 fl oz, 250 ml/8 fl oz
Original Manufacturer's Detailed Information (English)
Clear Pores. Smooth Skin. Healthy Balance. Breakouts don't begin on the surface. They begin when excess oil, dead skin cells and impurities become trapped inside the pore. Sweet Orange Exfoliating Cleanser gently removes that buildup with perfectly smooth jojoba beads while a refreshing botanical cleansing system washes away excess oil without stripping your skin. The result is a complexion that feels clean, smooth and balanced—not dry or tight. ✔ Gently exfoliates without scratching ✔ Helps remove dead skin that can contribute to congestion ✔ Leaves pores feeling cleaner ✔ Smooths rough texture ✔ Helps balance oily and combination skin ✔ Fresh citrus aroma from pure essential oil ✔ COSMOS Natural Certified
Usage and Ingredient Precautions
- For general makeup, cleansing, or personal care purposes only, not for diagnosing, treating, or preventing diseases.
- Actual ingredients, shades, scents, capacities, and allergen information are subject to the current packaging received from Canada; it is advisable to perform a patch test on a small area for first-time use.
- Avoid contact with eyes or broken skin; discontinue use if irritation or discomfort occurs. Colors may vary due to screen displays and production batches.
⚠️ Canada Direct Shipping & Procurement Terms (Please Read Before Purchasing)
- Canada Direct Shipping & Estimated Timeline: Products are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 business days after payment and order confirmation. Actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
- Estimated Timeline: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or inability to supply, our store will contact and follow up as per the actual situation.
- Procurement & Local Warranty: This product is procured/shipped directly from Canada. Unless otherwise explicitly stated in writing on the product page, there is no local factory or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
- Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or unsuitable fit; please carefully verify all options and information before placing an order.
- Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual current Canadian version received will prevail. If there are significant changes to the core model, quantity, or major specifications, our store will handle it according to the actual situation.
- Shipping Appearance: Long-distance shipping may result in minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
- Size, Color & Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product is significantly inconsistent with the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
- Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges for non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
- Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
- Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues arising from normal wear and tear, incorrect use, accidents, human damage, or unauthorized modifications are not considered product quality issues.
Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.
