⚠️ Canadian Direct Shipping and Sourcing Terms (Please read before purchasing)

• Canadian Direct Shipping and Estimated Times: Items are shipped directly from Canada to Hong Kong via international air freight, typically expected to arrive within 10–14 working days after payment and order confirmation. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timelines: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics, extreme weather, or other circumstances beyond reasonable control. We will contact you regarding significant delays or inability to supply.
• Sourcing and Local Warranty: This item is a Canadian sourced/direct ship product. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong manufacturer or agent warranty. We do not provide commercial warranty services such as repairs, replacement parts, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or poor fit. Please carefully check all options and information before ordering.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada applies. We will handle situations involving significant changes to core models, quantities, or major specifications accordingly.
• Shipping Appearance: Long-distance transit may cause minor indentations, creases, or scratches on the outer box; these are not considered quality issues if the product itself, its function, quality, and seals remain intact.
• Size, Color, and Fit: Variations may occur due to body shape, style, screen settings, and manual measurement. Unless the item clearly differs from the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal care items, protective gear, insoles, supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or their original seals are damaged.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems resulting from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered quality issues.

Legal Rights: If an item is incorrect, significantly differs from the description, has major quality issues, or transit damage affects the product's function or quality, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.