⚠️ Canada Direct Shipping and Procurement Terms (Please note before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight, typically arriving in 10–14 business days after payment and order confirmation; the actual delivery time is approximately two weeks. "Business days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you based on the situation.
• Procurement and Local Warranty: This item is procured/shipped directly from Canada. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and we do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit; please check all options and details carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. In the event of major changes to core models, quantities, or key specifications, we will handle it on a case-by-case basis.
• Shipping Appearance: Long-distance shipping may cause minor dents, creases, or scratches on outer boxes; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once personal clothing, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, they generally will not be accepted for returns or exchanges unless due to quality issues.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.