⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Delivery: Products are arranged via international air freight directly from Canada to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation; actual receipt time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Delivery Time: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other situations beyond our reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Purchasing & Local Warranty: This product is purchased/shipped directly from Canada. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preferences, or poor fit are generally not accepted; please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current Canadian version received shall prevail. If there are major changes to the core model, quantity, or key specifications, we will handle them according to the actual situation.
• Transit Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may lead to reasonable variations. Unless the product significantly differs from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality issues once opened, tried on, used, or if the original seal is broken.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; in case of incorrect items, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checks with suppliers or logistics.
• Usage and Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.