⚠️ Canada Direct Shipping and Purchasing Terms (Please Read Before Purchase)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada via international air freight to Hong Kong, with an estimated delivery time of 10–14 business days after payment and order confirmation; the actual arrival time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In cases of significant delay or unavailability, we will contact you to follow up.
• Purchasing and Local Warranty: This product is a Canadian purchase/direct shipment. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agency warranty is provided, and we do not offer repair, parts replacement, or technical support services.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada applies. In the event of major changes to core models, quantities, or key specifications, we will handle the matter based on the actual situation.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on outer packaging. If the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Sizing, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product clearly deviates from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or if the original seals are broken.
• Inspection Upon Receipt: Please check the item, quantity, style, appearance, and seals as soon as possible after receipt. If there is a wrong shipment, shortage, significant damage, or quality issue, please contact us within 48 hours, including order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human-made damage, or unauthorized modifications are not covered as product quality issues.

Statutory Rights: If an item is incorrectly shipped, significantly different from the description, has a major quality issue, or arrives with shipping damage that affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.