⚠️ Canada Direct Purchase & Proxy Terms (Please read before ordering)

• Canada Direct & Estimated Timeline: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual arrival time of about two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated Delivery: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Proxy Purchasing & Local Warranty: This product is a Canadian proxy/direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Post-order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or improper fit are generally not accepted; please verify all options and information carefully before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received shall prevail. We will handle cases involving significant changes to core models, quantities, or major specifications on a case-by-case basis.
• Shipping Condition: Long-distance transport may cause slight dents, creases, or scratches to the outer packaging; if the product itself, its functionality, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Sizing, Color, and Fit: Reasonable variations may occur due to differences in physique, footwear, wearing methods, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Items such as intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally non-returnable and non-exchangeable for non-quality reasons once unsealed, tried on, used, or if original seals are damaged.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. For incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate investigation with the supplier or logistics provider.
• Usage & Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems arising from normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, clearly inconsistent with the description, has significant quality issues, or transit damage has compromised the product's function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.