⚠️ Terms for Direct Shipping and Purchasing from Canada (Please read before ordering)

• Direct Shipping from Canada and Estimated Timeline: Items are shipped internationally via air freight from Canada to Hong Kong. Delivery is generally expected within 10–14 business days after payment and order confirmation; actual arrival time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeline: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of a significant delay or unavailability, we will contact you to follow up accordingly.
• Purchasing Service and Local Warranty: This product is a personal purchase/direct shipment from Canada. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not offer commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to our Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please double-check all options and information carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual Canadian version received will prevail. In the event of major changes to the core model, quantity, or key specifications, we will handle the situation accordingly.
• External Appearance During Transit: Long-distance transport may cause minor dents, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Once opened, tried on, used, or if the original seal is damaged, items such as undergarments, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange unless due to quality issues.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours along with order details, complete packaging, and clear photos/videos so we can investigate with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems arising from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly differs from the description, has major quality issues, or transit damage affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable laws in Hong Kong.