⚠️ Canada Direct Shipping and Proxy Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Times: Products are shipped directly from Canada to Hong Kong via international air freight, generally expected to arrive within 10–14 working days after payment and order confirmation; actual delivery takes about two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Estimated Times: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In case of significant delays or unavailability, we will contact you and follow up based on the actual situation.
• Proxy Purchase and Local Warranty: This product is a Canada proxy/direct purchase item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not provide repair, part replacement, or technical support as part of commercial warranty services.
• Changes After Ordering: Once the order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, wrong size/color/style selection, personal preferences, or improper fit are generally not accepted; please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details; website images are for reference only, and the actual current Canadian version received shall prevail. In the event of major changes to core models, quantities, or main specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, its functions, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product clearly does not match the selected specifications or description, issues related to personal fit or slight color differences are generally not quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange (except for quality issues) once opened, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt; for incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order information, full packaging, and clear photos/videos for investigation with suppliers or logistics providers.
• Usage and Precautions: Please follow the original manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.