⚠️ Canada Direct and Proxy Purchase Terms (Please Note Before Purchasing)

• Canada Direct Shipping and Estimated Delivery: Items are arranged for direct international air freight from Canada to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation; actual receipt time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Estimated Delivery Time: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the actual situation.
• Proxy Purchase and Local Warranty: This product is a proxy purchase/direct shipment from Canada. Unless otherwise stated in writing on the product page, there is no local Hong Kong original or agency warranty, and we do not provide separate maintenance, parts replacement, or commercial warranty services such as technical support.
• Post-Order Changes: Once an order is submitted to Canadian suppliers, cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received shall prevail. We will handle significant changes to core models, quantities, or major specifications on a case-by-case basis.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product significantly differs from the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Inspection Upon Receipt: Please verify the item, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, we recommend contacting us within 48 hours along with order information, complete packaging, and clear photos/videos to facilitate verification with suppliers or logistics.
• Usage and Precautions: Please follow the original manufacturer labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.