⚠️ Canadian Direct Shipping and Purchasing Terms (Please read before purchasing)

• Canadian Direct Shipping and Estimated Timeframe: Items are shipped directly to Hong Kong from Canada via international air freight. Generally, delivery is expected within 10–14 working days after payment and order confirmation, with actual arrival time around two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. If there are significant delays or product unavailability, we will contact you to follow up based on the actual situation.
• Purchasing and Local Warranty: This product is a Canadian purchase/direct shipping item. Unless otherwise stated in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong, and we do not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, wrong size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received shall prevail. In the event of major changes to core models, quantities, or key specifications, we will handle the situation accordingly.
• Transport Appearance: Long-distance transport may cause slight dents, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Variations in body type, shoe style, wearing method, screen display, and manual measurement may cause reasonable discrepancies. Unless the product clearly deviates from the selected specifications or description, issues regarding personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Inspection upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as you receive the delivery. In case of wrong items, shortages, major damage, or quality issues, please contact us within 48 hours along with order information, complete packaging, and clear photos/videos so we can investigate with the supplier or logistics provider.
• Usage and Precautions: Please follow the official labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong laws.