⚠️ Terms for Direct Shipping from Canada and Procurement (Please read before purchasing)

• Direct Shipping from Canada and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight, generally expected to arrive within 10–14 working days after payment and order confirmation; actual delivery time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact you and follow up based on the situation.
• Procurement and Local Warranty: This product is procured/shipped directly from Canada. Unless otherwise specified in writing on the product page, there is no local official or agent warranty in Hong Kong, and we do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current Canadian version received shall prevail. In the event of major changes to the core model, quantity, or main specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product is significantly inconsistent with the selected specifications or description, issues regarding personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been opened, tried on, used, or their original seals damaged, returns or exchanges for non-quality issues are generally not accepted.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Use and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.