⚠️ Terms for Direct Shipping and Procurement from Canada (Please read before purchasing)

• Direct Shipping and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight, typically arriving within 10–14 working days after payment and order confirmation; the actual delivery time is about two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Delivery: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact and follow up with you based on the situation.
• Procurement and Local Warranty: This product is procured/shipped directly from Canada. Unless otherwise stated in writing on the product page, it does not include local Hong Kong manufacturer or agent warranties, and we do not provide additional commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect selection of size/color/style, personal preference, or poor fit; please carefully check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details; website images are for reference only, and the actual version received from Canada shall prevail. If there are significant changes to the core model, quantity, or major specifications, we will handle the situation accordingly.
• Transport Appearance: Long-distance shipping may cause minor pressure marks, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Differences in body shape, style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product significantly deviates from the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality problems.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals are damaged, they are generally not accepted for return or exchange unless there is a quality issue.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours with order information, complete packaging, and clear photos/videos to facilitate verification with our suppliers or logistics.
• Usage and Precautions: Please follow the official label, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the goods are incorrect, significantly inconsistent with the description, have major quality issues, or if transit damage has affected the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.