Can I use the 2022 electronic consumption vouchers to purchase products for the elderly?
The 2022 Budget announced that the government will distribute HK$10,000 in electronic consumption vouchers in two phases, with HK$5,000 each in April and mid-year.
The vouchers can be used at tens of thousands of local retail, dining and service merchants, as well as at Lohas Elderly to purchase smart fitness products!
Latest 2022 Consumption Voucher Offers
Lohas Elderly Latest 2022 $5,000 Consumption Voucher Offer
Get HK$100 off purchases of HK$1,000 or more when using a consumption voucher in a single transaction.
Terms and conditions apply. Cannot be used in conjunction with other discount codes.
Check out the electronic consumption voucher guide below for information on the voucher distribution dates, usage methods, validity period, usage restrictions and merchant list, as well as eligibility and registration methods, along with the latest voucher offers.
2022 Electronic Consumption Voucher Guide Contents
- What are electronic consumption vouchers?
- The first phase of consumption vouchers will be distributed in April, and how to collect them
- What is an eligible expenditure?
- Notice on using consumption vouchers with payment tools
- Eligibility for the 2022 HK$10,000 consumption vouchers
- What to do if you lose your Octopus card?
- Distribution method for the second phase of consumption vouchers
What are electronic consumption vouchers?
【Latest News】The Chief Financial Secretary, Paul Chan, announced on February 23, 2022, that the consumption voucher scheme would be reintroduced with the amount increased to HK$10,000 to boost local consumption.
The entire scheme involves a fiscal outlay of approximately HK$66.4 billion and is expected to benefit approximately 6.6 million people.
Based on the registration data collected from the consumption voucher scheme launched last year, HK$5,000 in consumption vouchers will first be distributed in April to over 6.3 million citizens who successfully registered for the 2021 consumption voucher scheme, and the remaining balance will be distributed in phases mid-year along with vouchers for newly eligible persons.
Reference link: Official new round of consumption voucher scheme page
Latest news: HK$10,000 consumption vouchers in the Budget, available as early as April
The first phase of consumption vouchers will be distributed in April, and how to collect them
The HK$10,000 consumption voucher scheme will be launched in two phases. In the first phase, HK$5,000 in consumption vouchers will first be distributed in April to eligible citizens who successfully registered for the 2021 consumption voucher scheme, and the remaining balance will be distributed in phases when the second phase of the new round of consumption voucher scheme is launched.
Please note that citizens must use the same stored-value payment tool used to register for the 2021 consumption voucher scheme to receive the relevant consumption vouchers, and cannot switch stored-value payment tools at this stage. All payment tools are listed below:
- AlipayHK
- Tap & Go
- WeChat Pay HK
- Octopus
Collection method 1: via Alipay, Tap & Go, WeChat Pay
Citizens who receive consumption vouchers via an AlipayHK, Tap & Go, or WeChat Pay HK account will receive HK$5,000 in consumption vouchers in one lump sum.
| Consumption voucher distribution date | Consumption voucher validity date |
|---|---|
| Distributed in April | Expires on October 31, 2022 |
Collection method 2: via Octopus (Octopus)
Consumption vouchers received via Octopus will be distributed in two phases: HK$4,000 and HK$1,000. After the first phase is fully spent before the specified date, the second phase of consumption vouchers will be issued.
| First phase consumption voucher HK$4,000 distribution date | Second phase consumption voucher HK$1,000 distribution date |
|---|---|
| Distributed in April | The HK$1,000 will be distributed in six dates based on the date the first phase of HK$4,000 is fully spent, earliest on June 16 and latest on November 16 |
Consumption vouchers will be credited to the relevant Octopus card in the form of stored value, so there is no so-called expiry date. However, if the registrant's cumulative total of eligible expenditure from the date of receiving the first phase of consumption vouchers is less than HK$4,000, the second phase of HK$1,000 consumption vouchers will not be issued.
Date of receiving the second phase of HK$1,000 consumption vouchers via Octopus
| Cumulative eligible expenditure of HK$4,000 or more | Date of receiving the second phase of HK$1,000 consumption vouchers |
|---|---|
| On or before May 31, 2022 | June 16, 2022 |
| On or before June 30, 2022 | July 16, 2022 |
| On or before July 31, 2022 | August 16, 2022 |
| On or before August 31, 2022 | September 16, 2022 |
| On or before September 30, 2022 | October 16, 2022 |
| On or before October 31, 2022 | November 16, 2022 |
Check the cumulative total of eligible expenditure on Octopus
- Octopus mobile app
- Octopus website
- Octopus customer service hotline: 2969 5500
What is an eligible expenditure?
The government lists transaction categories for which consumption vouchers are not applicable on the official consumption voucher website. Octopus will not count these transactions in the cumulative total of eligible expenditure.
Merchants, categories and restrictions for consumption vouchers
According to government information, the above payment tools cover tens of thousands to hundreds of thousands of local retail, dining and service merchants. Citizens can use consumption vouchers at local physical stores or online stores, including retail, catering, service industries, and online stores with a business registration, but not for overseas consumption, online stores without business registration, payment of water and electricity bills or taxes, purchase of financial products, transfers, etc.
| Applicable merchants | Ineligible merchants |
|---|---|
|
|
Notice on using consumption vouchers with payment tools
| Payment method | Usage notice |
|---|---|
| AlipayHK | To be updated |
| Octopus (Octopus) | Consumption vouchers and balance are not separated, but Octopus can determine whether a transaction is within the scope of consumption vouchers based on the merchant; if used at non-consumption voucher merchants, the amount must be topped up by the user |
| Tap & Go | The user's stored value and consumption voucher amounts will be handled separately |
| WeChat Pay HK | To be updated |
Everyone can choose a commonly used or most suitable payment tool to receive and use consumption vouchers. To prevent impersonation or identity theft, each Octopus card or personal e-wallet can only be registered once and cannot be reused.
Eligibility for the 2022 HK$10,000 consumption vouchers
| Eligible persons for consumption vouchers | 3 categories of ineligible persons |
|---|---|
|
|
Can persons receiving Comprehensive Social Security Assistance apply?
Regardless of whether they have applied for or are receiving other allowances or assistance, they can apply.
$10,000 consumption voucher registration method
Citizens who received consumption vouchers last year do not need to register again.
What to do if you lose your Octopus card? 2022 consumption voucher re-registration arrangements
If an individual citizen confirms that the stored-value payment tool account used to register for the 2021 consumption voucher scheme has become invalid, or has lost/returned the Octopus card registered for the 2021 consumption voucher scheme, and therefore cannot receive the new round of consumption vouchers through the relevant account, they must update their records through the following channels on or before March 25, 2022:
- Fill out a written form, along with a copy of a valid Hong Kong identity card, and mail it to "Consumption Voucher Scheme Secretariat, P.O. Box 185000, General Post Office, Hong Kong".
- Change their registration record through the designated website (Register here), and the old Octopus card will be cancelled.
- Re-register for consumption vouchers in person
Re-register for consumption vouchers in person
Citizens can call the hotline 185000 to make an appointment between March 7 and 25, 2022, and go to the temporary service centre of the consumption voucher scheme to complete the formalities. Office hours are: Monday to Friday 9 am to 6 pm, Saturday 9 am to 1 pm, and closed on Sundays and public holidays.
| Region | Address of the temporary service centre of the consumption voucher scheme |
|---|---|
| Kowloon | Room 1917-1918, 19/F, Start-Up Centre, 750 Nathan Road, Mong Kok |
| New Territories | Room 401B, 4/F, Tuen Hing Community Comprehensive Service Building, Tuen Hing Estate, Tin Shui Wai |
| Hong Kong Island | Room 3030, 30/F, Revenue Tower, 5 Gloucester Road, Wan Chai |
Distribution method for the second phase of consumption vouchers
Registered citizens can change the payment tool for receiving consumption vouchers in the second phase, and the consumption vouchers will be distributed mid-year. As for newly eligible registered citizens, they will be directly issued HK$10,000 in consumption vouchers in the second round after successful registration.
