⚠️ Canada Direct Purchase and Proxy Purchase Terms (Please Note Before Buying)

• Canada Direct Shipping and Estimated Delivery Time:Products are arranged for international air freight directly from Canada to Hong Kong, generally expected to be delivered within 10–14 business days after payment and order confirmation, with the actual receipt time being approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Delivery times are estimates:The arrival date is not guaranteed; supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control may cause delays. In the event of significant delays or inability to supply, our store will contact and follow up according to the actual situation.
• Proxy Purchase and Local Maintenance:This product is a Canada proxy purchase / direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent maintenance, and our store does not separately provide commercial maintenance services such as repairs, parts replacement, or technical support.
• Changes After Ordering:Once the order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to a change of mind, choosing the wrong size / color / style, personal preferences, or poor fit; please carefully check all options and information before placing an order.
• Supply and Packaging Updates:The brand or supplier may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual version received from Canada at the time of delivery shall prevail. If there are major changes to the core model, quantity, or main specifications, our store will handle them according to the actual situation.
• Shipping Appearance:Long-distance transportation may cause slight dents, creases, or scratches on the outer box; if the product itself, function, quality, and seal are unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit:Different body shapes, footwear, wearing methods, screen displays, and manual measurements may cause reasonable differences. Unless the product clearly does not match the selected specifications or description, personal fit issues or slight color differences are generally not considered quality issues.
• Hygiene Products:Underwear, orthotics, insoles, health supplements, and other personal hygiene products are generally not accepted for returns or exchanges due to non-quality issues once opened, tried on, used, or their original seal is damaged.
• Receipt Inspection:Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; if there is a wrong item, shortage, major damage, or quality issue, it is recommended to contact our store within 48 hours with the order information, complete packaging, and clear photos / videos so that we can check with the supplier or logistics provider.
• Usage and Precautions:Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance instructions. Problems caused by normal wear and tear, improper use, accidents, intentional damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights:If the product is a wrong item, clearly does not match the description, has major quality issues, or if transportation damage has affected the product itself, function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under the applicable laws of Hong Kong.