⚠️ Direct from Canada & Purchasing Terms (Please read before ordering)

• Direct from Canada & Estimated Lead Time: Items are shipped directly from Canada to Hong Kong via international air freight, typically arriving within 10–14 working days after payment and order confirmation; actual delivery takes approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Lead Times are Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. We will contact you to follow up if there are significant delays or if an item becomes unavailable.
• Purchasing Agency & Local Warranty: This item is a Canadian direct-purchase product. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agency warranty is provided, and we do not offer repair, parts replacement, or technical support services.
• Post-Order Changes: Once an order is submitted to our Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully verify all options and details before placing your order.
• Availability & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada shall prevail. We will handle cases involving significant changes to core models, quantities, or primary specifications on an individual basis.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable variations may occur due to different body types, shoe designs, wearing habits, screen displays, and manual measurements. Unless the product significantly differs from the selected specifications or description, personal fit or minor color discrepancies are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange (other than for quality issues) once they have been opened, tried on, used, or their original seals are broken.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours along with order information, full packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: In cases where items are incorrect, significantly inconsistent with the description, have major quality issues, or arrive with shipping damage affecting the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.