⚠️ Terms for Direct Shipping from Canada and Proxy Purchasing (Please Read Before Ordering)

• Direct Shipping from Canada and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Business days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeframes are Estimates: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. We will contact and follow up in case of significant delays or unavailability.
• Proxy Purchasing and Local Warranty: This product is a proxy-purchased/directly-shipped item from Canada. Unless otherwise stated in writing on the product page, no local manufacturer or agency warranty in Hong Kong is provided, and we do not offer commercial services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to core models, quantities, or key specifications, we will handle them on a case-by-case basis.
• External Condition During Transit: Long-distance shipping may cause minor indentations, creases, or scratches to outer boxes; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Sizing, Color, and Fit: Variations in body shape, footwear, wearing style, screen display, and manual measurement may cause reasonable differences. Unless the product is significantly inconsistent with the selected specifications or description, minor color discrepancies or individual fit issues are generally not considered quality problems.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items are unsealed, tried on, used, or their original seals damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seals as soon as possible after receipt. If there is an incorrect item, shortage, major damage, or quality issue, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.