⚠️ Canadian Direct Shipping and Procurement Terms (Please read before purchasing)

• Canadian Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight, typically arriving within 10–14 business days after payment and order confirmation. Actual delivery time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. If there is a significant delay or inability to fulfill an order, we will contact you to follow up.
• Procurement and Local Warranty: This product is a Canadian procurement/direct-ship item. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong manufacturer or agency warranty. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please verify all options and information carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to the core model, quantity, or key specifications, we will handle them on a case-by-case basis.
• Shipping Appearance: Long-distance shipping may cause minor dents, creases, or scratches to the outer box. If the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to different body types, styles, wearing methods, screen displays, and manual measurement. Unless the item is significantly different from the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Items: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items are generally not eligible for return or exchange (other than for quality issues) once opened, tried on, used, or if the original seal is broken.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are wrong items, shortages, major damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checking with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained shipping damage that affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.