⚠️ Canada Direct Shipping and Purchasing Terms (Please Read Before Purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight, generally expected to arrive within 10–14 business days after payment and order confirmation, with an actual delivery time of about two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact you to follow up based on the situation.
• Purchasing Service and Local Warranty: This product is a Canadian proxy purchase/direct shipment item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty; we do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or improper fit; please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the current Canadian version actually received shall prevail. In case of significant changes to core models, quantities, or main specifications, we will handle it according to the actual situation.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box; if the product itself, functionality, quality, and seals are not affected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product is significantly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals are damaged, they are generally not accepted for return or exchange unless there is a quality issue.
• Inspection Upon Receipt: Please verify the item, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product's function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.