⚠️ Terms of Canadian Direct Shipping and Sourcing (Please Read Before Purchasing)

• Canadian Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally estimated within 10–14 business days after payment and order confirmation, with an actual arrival time of approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact and follow up on significant delays or stock unavailability.
• Sourcing and Local Warranty: This item is a Canadian sourced/direct shipped product. Unless otherwise stated in writing on the product page, there is no local manufacturer or agency warranty in Hong Kong. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to our Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit. Please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. We will handle significant changes in core models, quantities, or major specifications on a case-by-case basis.
• Shipping Appearance: Long-distance transport may cause minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, footwear, wearing style, screen display, and manual measurement may lead to reasonable variations. Unless the product significantly deviates from the selected specifications or description, personal fit or minor color discrepancies are generally not considered quality issues.
• Hygiene Products: Personal garments, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange (unless there is a quality issue) once they have been opened, tried on, used, or their original seals are broken.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seals as soon as possible after receipt. If there is incorrect delivery, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order information, full packaging, and clear photos/videos to facilitate investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: Should a product be incorrectly delivered, significantly inconsistent with the description, have major quality issues, or arrive with shipping damage affecting its function or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.