⚠️ Terms and Conditions for Direct Shipping from Canada (Please read before purchasing)

• Direct Shipping from Canada and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual delivery time of approximately two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the actual situation.
• Purchasing Service and Local Warranty: This product is a Canadian personal shopping/direct shipment item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agency warranty is provided. We do not provide repair, parts replacement, or technical support as part of our service.
• Changes After Ordering: Once an order is submitted to our Canadian supplier, requests for cancellation, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual version received from Canada shall prevail. If there are major changes to the core model, quantity, or key specifications, we will address the situation accordingly.
• Transport Appearance: Long-distance transport may result in minor dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, footwear, styling, screen display, and manual measurement may cause reasonable variations. Unless the product is significantly inconsistent with the selected specifications or description, issues regarding personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items have been unsealed, tried on, used, or their original seals damaged, returns/exchanges for non-quality reasons will generally not be accepted.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible upon receipt. If there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours along with order details, complete packaging, and clear photos/videos so we can verify with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If an item is incorrectly shipped, significantly deviates from the description, has major quality issues, or has sustained transport damage that affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.