⚠️ Canada Direct Shipping and Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Products are shipped directly from Canada to Hong Kong via international air freight, generally arriving within 10–14 working days after payment and order confirmation; actual delivery time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of a significant delay or inability to supply, we will contact you based on the actual situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct-ship item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty; we do not provide additional commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit; please check all options and details carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada shall prevail. In the event of major changes to core models, quantities, or key specifications, we will handle the situation accordingly.
• Transport Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Sizing, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product clearly does not match the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not returnable or exchangeable if they are unsealed, tried on, used, or if the original seal is damaged, unless there is a quality issue.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible upon receipt; if there is a wrong item, shortage, major damage, or quality issue, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos so that we may investigate with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is the wrong item, significantly does not match the description, has a major quality issue, or is damaged during transit to an extent that affects its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.