⚠️ Canada Direct Shipping and Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive 10–14 working days after payment and order confirmation, with an actual delivery time of approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Timeframe is an estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact and follow up on significant delays or unavailability based on the actual situation.
• Purchasing and Local Warranty: This product is a Canadian purchase/direct shipment item. Unless otherwise specified in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual current version received from Canada shall prevail. If there are major changes to core models, quantities, or key specifications, we will handle them according to the actual situation.
• Transport Appearance: Long-distance transport may cause slight indentations, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product significantly differs from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Items: Items such as undergarments, protective gear, insoles, health supplements, and other personal hygiene products are generally not returnable or exchangeable for non-quality reasons once opened, tried on, used, or if their original seal is damaged.
• Delivery Inspection: Please verify the product, quantity, style, appearance, and seal as soon as possible after receipt; in the event of an incorrect item, shortage, major damage, or quality issue, please contact us within 48 hours with order details, complete packaging, and clear photos/videos for us to check with the supplier or logistics provider.
• Usage and Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications do not constitute product quality issues.

Legal Rights: If the product is the wrong item, significantly different from the description, has major quality issues, or has transport damage that affects the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.