⚠️ Canada Direct Shipping and Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation; actual arrival time is about two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of a significant delay or inability to supply, we will contact you and follow up based on the situation.
• Procurement and Local Warranty: This item is a Canada procurement/direct shipping product. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or fit issues; please carefully check all options and details before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details; website images are for reference only, and the actual version received from Canada shall prevail. If there are major changes to the core model, quantity, or key specifications, we will handle them based on the actual situation.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box; if the product itself, functionality, quality, and seals are not affected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product clearly does not match the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are unsealed, tried on, used, or their original seals are damaged, they are generally not accepted for return or exchange unless there is a quality issue.
• Inspection Upon Receipt: Please verify the item, quantity, style, appearance, and seals as soon as you receive the goods; if there is an incorrect item, shortage, major damage, or quality issue, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checking with the supplier or logistics.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is the wrong item, significantly does not match the description, has a major quality issue, or shipping damage affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.