⚠️ Canada Direct Shipping and Proxy Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air express. Generally, they are expected to arrive within 10–14 working days after payment and order confirmation, with an actual arrival time of about two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Delivery Time: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. If there are significant delays or supply issues, we will contact you to follow up.
• Proxy Shopping and Local Warranty: This item is a Canadian proxy/direct purchase product. Unless otherwise stated in writing on the product page, there is no Hong Kong local manufacturer or agency warranty. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style selection, personal preferences, or improper fit; please double-check all options and information carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada shall prevail. If there are significant changes to core models, quantities, or major specifications, we will handle them on a case-by-case basis.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box. If the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences may occur due to body shape, footwear, wearing style, screen display, and manual measurement. Unless the item is significantly different from the selected specifications or description, such issues with personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or if the original seal is damaged.
• Receiving Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checking with suppliers or logistics.
• Usage and Precautions: Please follow the manufacturer's labels, size charts, and usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, significantly different from the description, has major quality issues, or has shipping damage that affects the product's function, quality, or seals, we will follow up on a case-by-case basis. These terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable laws in Hong Kong.