⚠️ Canada Direct Shipping & Purchasing Terms (Please Read Before Purchase)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation; actual arrival time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeframes are Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics, extreme weather, or other circumstances beyond reasonable control. We will contact you regarding significant delays or inability to fulfill the order.
• Procurement and Local Warranty: This product is purchased/shipped directly from Canada. Unless otherwise specified in writing on the product page, no local Hong Kong official or distributor warranty is provided, and we do not provide additional commercial maintenance services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labeling, batches, color schemes, or details. Website images are for reference only; the actual Canadian version received prevails. In the event of major changes to the core model, quantity, or key specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance transport may cause minor dents, creases, or scratches to the outer packaging; if the product itself, its functionality, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations in body type, shoe style, wearing method, screen display, and manual measurement may cause reasonable differences. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or minor color discrepancies are generally not quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, or other personal hygiene products are unsealed, tried on, used, or their original packaging is damaged, returns or exchanges for non-quality issues are generally not accepted.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours along with order details, complete packaging, and clear photos/videos to facilitate checking with the supplier or logistics provider.
• Usage and Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product's function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.