⚠️ Canada Direct and Purchasing Terms (Please read before ordering)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation; actual arrival time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Timeframe is an estimate: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. We will contact and follow up on significant delays or stock shortages accordingly.
• Purchasing Agency and Local Warranty: This item is a Canadian purchase/direct shipment. Unless otherwise stated in writing on the product page, it does not include local Hong Kong manufacturer or agent warranties, nor does our shop provide maintenance, parts replacement, or technical support services.
• Changes after Order: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the version currently in circulation in Canada shall prevail. We will handle significant changes to core models, quantities, or major specifications as appropriate.
• Transport Appearance: Long-distance transport may cause slight compression, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, footwear, wearing style, screen display, and manual measurement may cause reasonable variations. Unless the product clearly deviates from the selected specifications or description, minor color differences or personal fit issues are not considered quality defects.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been opened, tried on, used, or their original seals damaged, they are generally not accepted for return or exchange unless there is a quality issue.
• Inspection upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible upon receipt. If there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate investigations with suppliers or logistics providers.
• Usage and Precautions: Please follow the original manufacturer's labels, size charts, and instructions for use, cleaning, and maintenance. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product received is incorrect, differs significantly from the description, has major quality issues, or transit damage has affected the product's function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.