⚠️ Canada Direct Shipping and Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 business days after payment and order confirmation; actual arrival time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In the event of significant delays or inability to supply, our shop will contact you for follow-up based on the actual situation.
• Purchasing and Local Warranty: This product is a Canadian purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty, and our shop does not provide commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please verify all options and information carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received shall prevail. In the event of significant changes to core models, quantities, or major specifications, our shop will handle the situation based on the actual circumstances.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seals remain unaffected.
• Size, Color, and Fit: Differences may arise due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product is clearly inconsistent with the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please verify the product, quantity, style, appearance, and seal as soon as possible upon receipt; in case of incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our shop within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained transport damage that affects the product itself, its function, quality, or seals, our shop will follow up based on the individual case. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable laws in Hong Kong.