⚠️ Canada Direct and Procurement Terms (Please read before purchasing)

• Canada Direct and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation; the actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Timeframe is an estimate: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In cases of significant delay or unavailability, we will contact you and follow up based on the situation.
• Procurement and Local Warranty: This item is a Canadian procurement/direct shipment product. Unless otherwise stated in writing on the product page, there is no Hong Kong local manufacturer or agency warranty. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes after Ordering: Once an order is submitted to the Canadian supplier, requests for cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please verify all options and information carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only, and the actual Canadian version received prevails. If there are major changes to core models, quantities, or key specifications, we will handle the situation accordingly.
• Transport Appearance: Long-distance transport may result in slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Sizing, Color, and Fit: Differences in body type, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product clearly deviates from the selected specification or description, issues regarding personal fit or minor color differences are generally not considered quality issues.
• Hygiene Items: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items are generally non-returnable and non-exchangeable once unsealed, tried on, used, or their original seals are damaged, unless due to quality issues.
• Delivery Inspection: Please check the item, quantity, style, appearance, and seals as soon as possible after receipt. If there are errors, shortages, major damages, or quality issues, it is recommended to contact us within 48 hours along with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is the wrong item, deviates significantly from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.