⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchase)

• Canada Direct Shipping & Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation; total transit time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and Hong Kong or Canadian public holidays.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or stock unavailability, our store will contact you to follow up based on the situation.
• Purchasing & Local Warranty: This item is a Canadian direct purchase/import. Unless otherwise specified in writing on the product page, no local manufacturer or agent warranty in Hong Kong is provided. Our store does not provide commercial warranty services such as repairs, replacement parts, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please verify all options and information carefully before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual current Canadian version received shall prevail. In the event of major changes to core models, quantities, or key specifications, our store will handle the matter based on actual conditions.
• Transit Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer packaging; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Sizing, Color, and Fit: Reasonable differences may arise due to body shape, footwear types, wearing style, screen display, and manual measurement. Unless the item is significantly inconsistent with the selected specifications or description, issues regarding personal fit or minor color variations are generally not considered quality issues.
• Hygienic Products: Undergarments, protective gear, insoles, supplements, and other personal hygiene products are generally not eligible for return or exchange for non-quality issues once opened, tried on, used, or if the original seal is damaged.
• Inspection upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our store within 48 hours along with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems resulting from normal wear and tear, misuse, accidents, human error, or unauthorized modifications are not considered product quality issues.

Legal Rights: If an item is incorrectly shipped, significantly inconsistent with the description, possesses major quality issues, or has sustained shipping damage affecting its function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.