⚠️ Canada Direct Shipping and Sourcing Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timing: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timing: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In case of significant delays or unavailability, we will contact you to follow up based on the situation.
• Sourcing and Local Warranty: This product is sourced/shipped directly from Canada. Unless otherwise stated in writing on the product page, there is no local original manufacturer or agent warranty in Hong Kong, and we do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style choice, personal preference, or poor fit; please verify all selections and information carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current Canadian version received shall prevail. In case of significant changes to core models, quantities, or major specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance transportation may cause slight indentations, creases, or scratches on the outer box; if the product itself, its functionality, quality, and seals are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product is clearly inconsistent with the selected specifications or description, issues related to personal fit or slight color variations are generally not considered quality defects.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items are opened, tried on, used, or their original seals are broken, returns or exchanges for non-quality issues are generally not accepted.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receiving the goods. In case of wrong items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours along with order information, complete packaging, and clear photos/videos for us to investigate with the supplier or logistics provider.
• Usage and Precautions: Please follow the official labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered quality issues with the product itself.

Legal Rights: If a product is shipped incorrectly, differs significantly from the description, has major quality issues, or has shipping damage that affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong laws.