⚠️ Canada Direct Shipping and Procurement Terms (Please note before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual delivery time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeframe is an estimate: Arrival dates are not guaranteed. Delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact and follow up on significant delays or stock shortages.
• Procurement and Local Warranty: This item is a Canadian procurement/direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty, and we do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes after Ordering: Once the order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please verify all options and information carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received shall prevail. We will handle significant changes to core models, quantities, or major specifications accordingly.
• Shipping Appearance: Long-distance transport may cause minor indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Once personal garments, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals are damaged, returns or exchanges for non-quality issues are generally not accepted.
• Inspection upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible upon receipt. For incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours along with order information, complete packaging, and clear photos/videos for our verification with suppliers or logistics providers.
• Usage and Precautions: Please follow the manufacturer's label, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.