⚠️ Canada Direct Shipping & Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation; the actual receipt time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. If there is a significant delay or if the item is unavailable, we will contact and follow up with you based on the situation.
• Purchasing Agent Service and Local Warranty: This product is purchased/shipped directly from Canada. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide repair, parts replacement, or technical support services.
• Changes After Ordering: Once an order is submitted to our Canadian suppliers, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, incorrect sizes/colors/styles chosen, personal preferences, or lack of fit. Please verify all options and details carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the version currently available in Canada upon receipt shall prevail. In the event of major changes to the core model, quantity, or key specifications, we will handle it according to the actual situation.
• Shipping Appearance: Long-distance transport may cause minor indentations, creases, or scratches to the outer packaging. If the product itself, its function, quality, and seals remain unaffected, these are generally not considered product quality issues.
• Sizing, Color, and Fit: Variations in body shape, style, wearing method, screen display, and manual measurement may lead to reasonable differences. Unless the product clearly does not match the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene items cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or if the original seal is broken.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are any errors, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours, along with order details, complete packaging, and clear photos/videos, to facilitate investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's labels, size charts, and usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or if transport damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.