⚠️ Terms for Direct Shipping and Purchasing from Canada (Please read before purchasing)

• Direct Shipping from Canada and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. Generally, delivery is estimated within 10–14 working days after payment and order confirmation, with an actual arrival time of about two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or supply issues, we will contact you to follow up based on the situation.
• Purchasing and Local Warranty: This product is purchased/shipped directly from Canada. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide additional commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style selection, personal preference, or improper fit; please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual version received from Canada shall prevail. In the event of significant changes to core models, quantities, or major specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seals remain unaffected.
• Size, Color, and Fit: Reasonable differences may occur due to different body types, footwear, wearing methods, screen displays, and manual measurements. Unless the product clearly differs from the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or their original seals damaged.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos so that we can investigate with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is the wrong item, significantly deviates from the description, has major quality issues, or is damaged in transit such that its function, quality, or seals are affected, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.