⚠️ Canada Direct Shipping and Purchasing Terms (Please Read Before Ordering)

• Canada Direct Shipping and Estimated Delivery: Items are shipped directly from Canada to Hong Kong via international air freight, typically arriving within 10–14 working days after payment and order confirmation; actual delivery takes approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframes: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Purchasing and Local Warranty: This item is a personal purchase/direct shipment from Canada. Unless otherwise specified in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide repair services, parts replacement, or commercial technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or improper fit; please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada shall prevail. In the event of major changes to core models, quantities, or key specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance transit may cause minor indentations, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its functionality, quality, and seals remain unaffected.
• Size, Color, and Fit: Reasonable variations may occur due to differences in physique, shoe style, wearing method, screen display, and manual measurement. Unless the item is significantly different from the selected specification or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal garments, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or if original seals are damaged.
• Inspection Upon Receipt: Please verify the item, quantity, style, appearance, and seals as soon as possible upon receipt; if there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours along with order details, complete packaging, and clear photos/videos for supplier or logistics verification.
• Usage and Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Issues arising from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality problems.

Legal Rights: If an item is incorrectly shipped, significantly deviates from the description, has major quality issues, or transit damage has affected the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable laws in Hong Kong.