⚠️ Terms for Direct Shipping and Purchasing from Canada (Please Read Before Ordering)

• Direct Shipping and Estimated Lead Time: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with an actual arrival time of about two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated Delivery Time: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. If significant delays or stock unavailability occur, we will contact you to follow up based on the actual situation.
• Procurement and Local Warranty: This product is purchased/shipped directly from Canada. Unless otherwise specified in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not offer commercial warranty services such as repairs, replacement parts, or technical support.
• Post-Order Changes: Once an order is submitted to our Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preferences, or poor fit; please check all options and details carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual current Canadian version received will prevail. In the event of major changes to core models, quantities, or primary specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance transport may cause minor dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its functionality, quality, and seals remain unaffected.
• Sizes, Colors, and Fit: Variations may occur due to different body types, footwear styles, methods of wear, screen display settings, and manual measurement. Unless the item clearly does not match the selected specification or description, personal fit or minor color discrepancies are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals broken, they are generally not eligible for return or exchange unless there is a quality defect.
• Inspection Upon Receipt: Please verify the item, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the official labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, significantly different from the description, has major quality issues, or has sustained transport damage that affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.