⚠️ Canada Direct Shipping & Purchasing Terms (Please Read Before Purchase)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. Generally, delivery is expected within 10–14 business days after payment and order confirmation; actual receipt time is approximately two weeks. "Business days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of significant delays or unavailability, our store will contact you to follow up based on the actual situation.
• Purchasing Agency & Local Warranty: This product is a Canada-sourced/direct-shipped item. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong manufacturer or agent warranty, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or improper fit; please verify all options and information carefully before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received will prevail. If there are major changes to the core model, quantity, or main specifications, our store will handle the matter based on the situation.
• Transport Appearance: Long-distance shipping may cause minor dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations in body type, shoe style, wearing method, screen display, and manual measurement may lead to reasonable differences. Unless the product is clearly inconsistent with the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are unpacked, tried on, used, or their original seals are damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible upon receipt. If there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting our store within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Use and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications do not constitute product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained transport damage that affects the product itself, its function, quality, or seals, our store will follow up based on individual circumstances. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.