⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight, typically arriving within 10–14 business days after payment and order confirmation; actual delivery time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up.
• Purchasing Service & Local Warranty: This item is purchased/shipped directly from Canada. Unless otherwise specified in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not provide separate commercial maintenance, parts replacement, or technical support services.
• Changes After Ordering: Once an order is submitted to our Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully check all options and details before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the current Canadian version received will prevail. In the event of major changes to core models, quantities, or key specifications, we will handle them accordingly.
• Transportation Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; if the product itself, its functionality, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Variations may occur due to differences in physique, footwear styles, wearing habits, screen displays, and manual measurements. Unless the product significantly differs from the selected specifications or description, minor personal fit issues or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal garments, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is damaged.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos so we can verify with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues resulting from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is the wrong item, significantly differs from the description, has major quality issues, or has sustained transport damage affecting the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.