⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Timeframe: Items are shipped from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 business days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up.
• Purchasing Service & Local Warranty: This product is a Canada-sourced/direct-shipped item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully check all options and information before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual version received from Canada shall prevail. In the event of significant changes to the core model, quantity, or major specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color & Fit: Reasonable differences may occur due to body shape, shoe style, wearing habits, screen displays, and manual measurement. Unless the product significantly differs from the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Items: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals broken, returns or exchanges for non-quality issues are generally not accepted.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receiving them; if there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.