⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Timeline: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Timeline is an estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. We will contact and follow up on significant delays or unavailability on a case-by-case basis.
• Purchasing & Local Warranty: This item is a Canadian purchase/direct shipment. Unless explicitly stated in writing on the product page, there is no local Hong Kong original or agency warranty. We do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes after Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style selection, personal preference, or improper fit are generally not accepted. Please carefully check all options and information before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the version currently available in Canada upon receipt shall prevail. In the event of major changes to core models, quantities, or primary specifications, we will handle the situation on a case-by-case basis.
• Transportation Appearance: Long-distance shipping may result in slight indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing habits, screen display settings, and manual measurements may result in reasonable variations. Unless the product significantly differs from the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Items: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or their original seals are damaged.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seals as soon as possible upon receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours along with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage & Precautions: Please follow the original manufacturer labels and instructions for sizing, usage, cleaning, and maintenance. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or has sustained transport damage affecting the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.