⚠️ Canada Direct Shipping & Purchasing Terms (Please read before ordering)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight, generally expected to arrive within 10–14 working days after payment and order confirmation; actual receipt time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Estimated Delivery Time: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Purchasing & Local Warranty: This product is a Canadian direct purchase. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide repair, replacement parts, or technical support services.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style, personal preference, or poor fit; please carefully check all options and details before ordering.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to core models, quantities, or key specifications, we will handle them based on the actual circumstances.
• Appearance During Transit: Long-distance shipping may cause slight pressure marks, creases, or scratches on the outer box. If the product itself, its function, quality, and seal remain unaffected, this is generally not considered a quality issue.
• Size, Color, & Fit: Variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly differs from the selected specifications or description, minor color differences or fit issues are generally not considered quality problems.
• Hygiene Products: Personal items, protective gear, insoles, health supplements, and other personal hygiene products are generally not returnable once unsealed, tried on, used, or their original seals are damaged, unless there is a quality issue.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seal as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours along with order details, complete packaging, and clear photos/videos to facilitate checking with the supplier or logistics.
• Usage & Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not covered as product quality issues.

Legal Rights: If the product is the wrong item, significantly different from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, we will follow up based on individual circumstances. These terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.