⚠️ Canadian Direct Shipping and Procurement Terms (Please read before purchasing)

• Direct Shipping and Estimated Lead Time: Products are shipped directly from Canada to Hong Kong via international air freight, typically arriving within 10–14 business days after payment and order confirmation. Actual delivery takes approximately two weeks. "Business days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframes: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. If significant delays or stock shortages occur, we will contact you to follow up.
• Procurement and Local Warranty: This item is a Canadian procurement/direct shipment. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong manufacturer or agent warranty, and we do not provide commercial repair services, replacement parts, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style selection, personal preferences, or improper fit; please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. Should there be major changes to the core model, quantity, or key specifications, we will handle the situation on a case-by-case basis.
• Shipping Appearance: Long-distance shipping may cause minor indentations, creases, or scratches on the outer packaging; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to different body shapes, footwear, wearing methods, screen displays, and manual measurement. Unless the product significantly deviates from the selected specifications or description, minor personal fit issues or slight color discrepancies are not considered quality defects.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene items are generally non-returnable if they have been unpacked, tried on, used, or if the original seal has been damaged, unless there is a quality issue.
• Receiving Inspection: Please verify the product, quantity, style, appearance, and seals as soon as possible upon receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, size charts, usage, cleaning, and care guidelines. Issues caused by normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered quality issues with the product itself.

Legal Rights: If an item is shipped incorrectly, differs significantly from the description, has major quality issues, or has shipping damage affecting the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.