⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation. The actual delivery time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed. Delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact you to follow up if there are significant delays or supply issues.
• Purchasing & Local Warranty: This product is a Canada direct purchase. Unless otherwise specified in writing on the product page, it does not include a local Hong Kong official or agent warranty. We do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect choice of size/color/style, personal preference, or poor fit. Please carefully check all options and details before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual product received from the current Canadian batch shall prevail. We will handle situations involving major changes to core models, quantities, or key specifications on a case-by-case basis.
• Transport Appearance: Long-distance shipping may cause minor dents, creases, or scratches on the outer box. If the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, & Fit: Reasonable variations may occur due to differences in body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, minor color differences or personal fit issues are generally not considered quality problems.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are unsealed, tried on, used, or their original seals are damaged, they are generally not accepted for return or exchange unless there is a quality issue.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals as soon as you receive them. If there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours along with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Use & Precautions: Please follow the original labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or has sustained transport damage that affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.