⚠️ Terms for Direct Shipping from Canada & Procurement (Please read before purchasing)

• Direct Shipping & Estimated Delivery: Items are air-freighted directly from Canada to Hong Kong. Delivery is generally expected within 10–14 business days after payment and order confirmation; actual arrival time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated Timelines: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics, extreme weather, or other circumstances beyond our reasonable control. We will contact you to follow up if there are significant delays or supply issues.
• Procurement & Local Warranty: This is a Canadian procurement/direct shipping service. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not offer commercial repair, replacement parts, or technical support services.
• Post-Order Changes: Once orders are submitted to Canadian suppliers, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully check all options and information before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the version currently received from Canada shall prevail. If there are major changes to the core model, quantity, or key specifications, we will handle the situation on a case-by-case basis.
• Shipping Appearance: Long-distance transit may cause minor indentations, creases, or scratches on outer packaging; this is not considered a quality issue if the product itself, its function, quality, and seals remain unaffected.
• Size, Color, & Fit: Differences in body shape, style, wearing method, screen display, and manual measurement may lead to reasonable variations. Unless the product significantly differs from the selected specifications or description, personal fit or slight color discrepancies are not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, supplements, and other personal hygiene items are generally non-returnable once opened, tried on, used, or if the original seal is broken, unless due to quality issues.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. In case of incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours, providing order details, intact packaging, and clear photos/videos to facilitate checking with suppliers or logistics.
• Usage & Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Issues arising from normal wear and tear, misuse, accidents, human-inflicted damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is the wrong item, significantly differs from the description, has a major quality issue, or transit damage has affected the product's function or quality, we will handle the case individually. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.