⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Time: Products are arranged for international air freight from Canada directly to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation; actual arrival time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeframes are Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In the event of significant delays or unavailability, we will contact you and follow up based on the situation.
• Purchasing Agency & Local Warranty: This product is a Canadian proxy purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no local official or agent warranty in Hong Kong, and our shop does not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or improper fit are generally not accepted; please double-check all options and details before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada shall prevail. In the event of major changes to core models, quantities, or key specifications, our shop will handle the situation accordingly.
• External Shipping Condition: Long-distance transport may cause slight dents, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may result in reasonable variations. Unless the product significantly differs from the chosen specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, nutritional supplements, and other personal hygiene products are unsealed, tried on, used, or their original seals are damaged, returns or exchanges for non-quality issues are generally not accepted.
• Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours along with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage & Precautions: Please follow the official label, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly differs from the description, has major quality issues, or has sustained transport damage affecting the product itself, its function, quality, or seals, our shop will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.