⚠️ Canada Direct Shipping and Proxy Terms (Please read before purchase)

• Canada Direct Shipping and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt typically taking about two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Delivery Time is an Estimate: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. If there are significant delays or stock shortages, our store will contact you to follow up based on the actual situation.
• Proxy Service and Local Warranty: This product is a Canada proxy/direct shipment item. Unless otherwise stated in writing on the product page, there is no local manufacturer or agency warranty in Hong Kong. Our store does not provide separate maintenance, parts replacement, technical support, or other commercial warranty services.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preferences, or improper fit; please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; please refer to the current Canadian version received. We will handle significant changes to core models, quantities, or major specifications according to the situation.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, its functions, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product significantly deviates from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal garments, protective gear, insoles, health supplements, and other personal hygiene items generally cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or if their original seals are damaged.
• Receipt Inspection: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting our store within 48 hours with order information, full packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications do not fall under product quality issues.

Legal Rights: If the item is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product's function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.