Based on clear information, simple use, and relevance to daily use, Grand Care has carefully selected Tilley Merino Wool Colour Block Socks, which are outdoor socks. It is advisable for users or caregivers to jointly verify the specifications before purchasing.
Product Highlights
- Everyday and active socks, selected according to original factory sizes and combinations
- Made with traceable merino wool materials
- Flexible fabric or cut for ease of movement in daily activities
- Direct Shipping from Canada & Estimated Timeframe: Products are shipped directly from Canada to Hong Kong via international air freight. Generally, delivery is expected within 10–14 business days after payment and order confirmation, with actual receipt time around two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
- Estimated Timeframe: The arrival date is not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact and follow up according to the actual situation.
- Purchasing Agent & Local Warranty: This product is purchased via agent/direct shipped from Canada. Unless otherwise specified in writing on the product page, there is no local manufacturer's or agent's warranty in Hong Kong, and our store does not provide commercial warranty services such as repair, parts replacement, or technical support.
- Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting are generally not accepted. Please carefully verify all options and information before placing an order.
- Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only, and the actual Canadian version received will prevail. If there are major changes to the core model, quantity, or main specifications, our store will handle it according to the actual situation.
- Shipping Appearance: Long-distance transportation may result in slight dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
- Size, Color, and Fit: Reasonable differences may occur due to different body shapes, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
- Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges for non-quality issues are generally not accepted once opened, tried on, used, or if the original seal is damaged.
- Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; in case of wrong goods, shortages, major damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics.
- Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and care instructions. Issues arising from normal wear and tear, incorrect use, accidents, human damage, or unauthorized modifications are not considered product quality issues.
⚠️ Terms for Direct Shipping from Canada & Purchasing Agent Service (Please read before purchasing)
Legal Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or transportation damage has affected the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.
