⚠️ Canada Direct Shipping and Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight, typically arriving within 10–14 business days after payment and order confirmation; actual delivery takes approximately two weeks. "Business days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact you to follow up on significant delays or unavailability.
• Procurement and Local Warranty: This item is a Canadian procurement/direct shipping product. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong manufacturer or agency warranty, and we do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once orders are submitted to Canadian suppliers, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit. Please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. We will handle significant changes to core models, quantities, or major specifications on a case-by-case basis.
• Transport Appearance: Long-distance shipping may cause minor dents, creases, or scratches on the outer box; these are generally not considered product quality issues if the product itself, its function, quality, and seals remain unaffected.
• Size, Color, and Fit: Variations may occur due to different body types, styles, wearing methods, screen displays, and manual measurements. Unless the item is significantly inconsistent with the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, returns/exchanges are generally not accepted unless there is a quality issue.
• Delivery Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. For incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate investigation with suppliers or logistics providers.
• Usage and Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If an item is incorrectly shipped, significantly deviates from the description, has major quality issues, or has sustained transport damage affecting the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.