⚠️ Terms of Direct Shipping and Purchasing from Canada (Please Read Before Purchase)

• Direct Shipping from Canada and Estimated Delivery Time:Products are arranged for international air freight from Canada to Hong Kong, generally estimated to be delivered within 10–14 business days after payment and order confirmation, with the actual receipt time being approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Delivery times are estimates:The arrival date is not guaranteed; supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control may cause delays. In the event of significant delays or inability to supply, our store will contact and follow up according to the actual situation.
• Purchasing from Canada and Local After-Sales Service:This product is purchased from Canada via a purchasing agent/shipped directly. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent after-sales service, and our store does not separately provide commercial after-sales services such as repairs, parts replacement, or technical support.
• Changes After Placing an Order:Once the order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to a change of mind, selecting the wrong size/colour/style, personal preferences, or poor fit; please carefully check all options and information before placing an order.
• Supply and Packaging Updates:The brand or supplier may update the packaging, labels, batches, colour schemes, or details. Website images are for reference only, and the actual current Canadian version received shall prevail. If there are major changes to the core model, quantity, or main specifications, our store will handle it according to the actual situation.
• Shipping Appearance:Long-distance transportation may cause slight dents, creases, or scratches on the outer box; if the product itself, function, quality, and seal are unaffected, it is generally not considered a product quality issue.
• Size, Colour, and Fit:Different body shapes, footwear, wearing styles, screen displays, and manual measurements may cause reasonable differences. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight colour differences are generally not considered quality issues.
• Hygiene Products:Underwear, protective gear, insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality issues once opened, tried on, used, or the original seal is damaged.
• Inspection Upon Receipt:Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; if there is a wrong item, shortage, major damage, or quality issue, we recommend contacting our store within 48 hours with the order information, complete packaging, and clear photos/videos so that we can check with the supplier or logistics provider.
• Usage and Precautions:Please follow the original manufacturer's label, size, usage, cleaning, and maintenance instructions. Problems caused by normal wear and tear, improper use, accidents, intentional damage, or unauthorised modifications are not considered product quality issues.

Statutory Rights:If the product is a wrong item, clearly inconsistent with the description, has major quality issues, or if transportation damage has affected the product itself, function, quality, or seal, our store will follow up according to the individual situation. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under the laws applicable in Hong Kong.