⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation. The actual delivery time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact you to follow up if there are significant delays or if the product is unavailable.
• Purchasing Agency & Local Warranty: This product is a direct purchase/shipment from Canada. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please check all options and information carefully before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received will prevail. In the event of major changes to core models, quantities, or key specifications, we will handle the situation accordingly.
• Transportation Appearance: Long-distance shipping may cause minor dents, creases, or scratches to the outer box. If the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Sizing, Color, and Fitting: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product significantly differs from the chosen specifications or description, issues related to personal fit or minor color differences are not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been opened, tried on, used, or their original seals damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours along with order information, complete packaging, and clear photos/videos to facilitate checks with suppliers or logistics.
• Usage & Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly differs from the description, has major quality issues, or has sustained transport damage affecting the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.