⚠️ Canada Direct Shipping and Proxy Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight, generally expected to arrive within 10–14 business days after payment and order confirmation; actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or failure to supply, we will contact you and follow up based on the actual situation.
• Proxy Purchase and Local Warranty: This item is a Canadian proxy/direct purchase product. Unless otherwise stated in writing on the product page, it does not include local Hong Kong official or agent warranty, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preferences, or poor fit; please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received shall prevail. In the event of significant changes to core models, quantities, or major specifications, we will handle the situation accordingly.
• Transport Appearance: Long-distance transport may cause slight dents, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a quality issue.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product clearly deviates from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not accepted for return or exchange (unless for quality issues) once opened, tried on, used, or if the original seal is broken.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checks with the supplier or logistics provider.
• Usage and Precautions: Please follow the official label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, clearly does not match the description, has significant quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.